CTH offer business values and is committed to ensuring that your privacy is respected and protected at all times.
1.2 Your rights at all times
Therefore, under the GDPR, you have the right to access, unsusbcribe, modify and/or delete your data. As an new online user/ visitor you should check this page from time to time to ensure that you are happy with any amendments.
1.3 What kind of information do we collect?
We may collect the following information:
- name, surname and title
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys, membership and/or offers
1.4 What type of information we collect?
We collect, use and keep the following information to understand your needs and provide you with a better service as described herein:
- Email record keeping (If you subscribe to our newsletter/Membership).
- We may use this information to improve our internal products and/or services.
- As advertised on our website/newsletters we may periodically send promotional emails (to the email address you provided) about new products, special offers or other information which we think you may find interesting.
- From time to time, we may contact you for market research purposes, and we’ll contact you by email. We only call you in case there is a ongoing sale/project and we have a valid reason to do so. Note that we may use the information to customise the website according to your own interests.
1.5 How we use/handle cookies?
Let’s start by explaining what is a cookie thing. A cookie is a small text file which asks permission (server to server) to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie starts helping analyse web traffic or inform you when you visit a particular page.
Cookies allow web applications to respond to you as an individual. These small applications can be tailored to your needs, such as likes and dislikes by gathering and remembering information about your preferences.
All modern devices use log cookie files allowing a server identify which pages are being used. For instance we use it to help analyse data about specific web page traffic and also to improve our website functionality. We only use this information for statistical analysis purposes, all data is then removed from our system after 60 days. We do not sell or share it.
In other words cookies are like fairies helping us provide you with a better website service. This enables our web server to identify your web browser – a bit like your online ID. But also enable us to monitor which pages you find useful and which you do not. Remember that a cookie does not gives us access to your computer or any other information about yourself, other than the data you choose to share with us.
Read also third-part cookies section below.
1.5.1 Third party cookie use
We may use other web platforms/services provided by other companies to help us improve our services or the end-user (you) experience and/or review how we deliver our service to users.
a) How can you block cookies from these services?
Well, most browsers nowadays allow you to reject/accept all cookies, whilst some browsers allow you to reject just third party cookies. We explain how to do it in the three main browsers:
In Internet Explorer you can refuse all cookies by clicking Tools, > Internet Options, > Privacy, and select “Block all cookies” by using the sliding selector. Please note that blocking all cookies will, however, have a negative impact upon the usability of many websites, including this one.
In Chrome browser: go to top right hand-side bar, then click (…) customize > Settings > Advance > Privacy & Security .
To further read about how you can stop Google Chrome to remember your activity – Check browse the web privately in Incognito mode.
b) Is there any other way to manage these cookies?
Yes, there is. We recommend you install Ghostery . It offers you a very good way to learn more about each service provider – it can identify on a site and can block their cookies or scripts. It allows you, if you want to manage each individual privacy and it gives information on how they describe themselves, a link to their privacy policies.
1.6 Email newsletter
CTH operates an email marketing newsletter service, which is used to inform our subscribers about products/services supplied by us. Users can freely subscribe to a specific newsletter campaign through our online automated system at their own discretion. Note that some subscriptions can lead you to a specific campaign and/or may be manually processed through prior written agreement with the user.
Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003.
All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. We do not share or pass on personal details to third parties nor share with companies / people outside of the company that operates this website as part of our Private Policy program.
Under the Data Protection principles you may request a copy of personal information held about you by our website’s email newsletter program. A £5 fee will be applicable in order to process the data. If you would like or require a copy of the information held on our servers please write to our business address.
Email marketing campaigns published by ourselves do contain tracking features within the actual email service. Be aware that all subscriber’s activities are tracked for the purpose of a campaign and are stored in a database for future analysis.
Within the tracked activity we analyse; the opening of emails, forwarding of emails, the opening and clicking of links within the email content, times, dates and frequency of activity [this is not a comprehensive list]. This information is used to refine future email campaigns and supply the user with more relevant content based around their interest or related activity.
In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003, our online subscribers are given the opportunity to unsubscribe at any time through an automated system. That is why you can find a detailed link at the footer of each email campaign. In the event the “unsubscribe” system is unavailable, clear instructions on how to unsubscribe from our list will be send to you.
1.7 External links
Although our website only looks to include and link to relevant and safe external links. Online users should always read urls or/and adopt a policy of caution before clicking any external web links mentioned throughout other website.
CTH owner cannot guarantee or verify the contents of any externally linked website despite their best efforts. Online users should therefore note that the moment a click is performed on external links it will be at their own risk and CTH website and it’s owner cannot be held liable for any damages, disruptions or implications caused by visiting any external links mentioned.
1.8 Adverts and sponsored links
CTH may contain and display sponsored links or/and adverts. These will typically be served through our advertising partners, to whom may have detailed privacy policies relating directly to the adverts they serve.
For further reading go to section 1.5.1 Third party cookie use. Please notice that we cannot be held liable for any damages or implications caused by visiting any external links mentioned above.
1.9 Social media & Private policy
All communications, personal engagement and actions taken through external social media platforms that CTH website owner participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.
Users are advised to use social media platforms wisely, communicate and engage with others in a respectful manner. We cannot be responsible for other people’s comments or behavior, however, we do take personal privacy very seriously. Our website nor it’s members will ever ask for personal or sensitive information through social media platforms and we encourage users wishing to share or discuss sensitive details to contact us through primary communication channels such as telephone or personal email.
Our website may or will use social sharing buttons which help share web content directly from web pages to the social media platform in question. Online users are advised before using such social sharing buttons that the platform displayed may track and save your request to share a web page respectively through your social media platform account. If you do so, you’re accepting their T&C at your own discretion.
2.0 Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
Whenever you are asked to fill in a form on our website, look for the box or simply mention that you do not want your personal information to be used for direct marketing purposes.
- If you have previously agreed to us using your personal information for direct marketing purposes, you’re able or may change your mind at any time by emailing us at: consult2[at]consultantstohelp[dot]co[dot]uk
If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible, at the above address. We will promptly amend any information found to be incorrect.
2.1 Security and your information
We are seriously committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosures, we have put in place suitable and technical hardware, electronic and managerial precautions/procedures to prevent loss and misuse of your information. We always secure the information we collect online.
We will store all the personal information you provide to us on our secure (password and firewall protected) servers.
All electronic transactions you make to or receive from us will be encrypted using SSL technology. (See green locker situated at the begin of our url in your browser field box.)
However, when the data leaves our servers and travels from A to B over the internet, it becomes inherently insecure, and therefore we cannot guarantee the security of the data sent over the internet.
Thank you for reading,